Cellphone parts

Payment and Shipping

A. Payment methods

1. Bank transfer

If payment is made by bank transfer, the order will be shipped within the business day after payment is received (you can send proof of payment by email, WeChat or WhatsApp), if payment is not received within 5 days, the order will be cancelled by default.

2. PayPal

If you use PayPal to pay for your order, please contact customer service to confirm the payment account after clicking Confirm Order. If the customer cancels the order or Parts 4 EU does not accept the order, the amount will be refunded to the payment account.

If the payment is not received due to PayPal technical reasons or for the customer's own reasons (such as wrongly written account or incorrectly entered amount, etc.), the customer will need to contact PayPal's customer service to apply for a refund.

3. Cash on Delivery (Note: Cash on Delivery only accepts cash)

If you use Cash on Delivery (COD), a COD fee of €3 will be charged for orders under the amount for free shipping, and for orders over the free shipping amount, the COD fee will be waived.

If you refuse 3 times in a row a parcel with cash on delivery, the subsequent orders will no longer be accepted with cash on delivery and will only be accepted by bank transfer (for bank transfers, the order will be shipped upon receipt of the payment).

B. DEADLINE FOR ORDER DEPARTURE

Orders may be shipped the same day provided they are completed before:

Monday to Friday 18:00

*PAST THAT TIME WE DO NOT GUARANTEE THE DEPARTURE, DEPENDING ON THE VOLUME OF ORDERS

C. Shipping

- Orders from 0,1€ to 49€, shipping cost is 10€

- Orders from 50€ to 98€, shipping cost is 5€

- Orders from 99€ or higher, free shipping

*The amount of the orders are VAT EXCLUDED.

*WARNING: For orders with cash on delivery payment method that do not reach the amount of free shipping, have 3€ of handling fee.

*Shipping is FREE on orders over 299€ (VAT not included) Balearic Islands

*Shipping is FREE on orders over 299€ (VAT not included) Canary Islands

*Shipping to Portugal or other countries : TO CONSULT WhatsApp ：0034 625 796 788

D. Checking the products.

Upon delivery of the goods by the courier, the Customer must verify:

- That the packaging is intact, not damaged, wet, or otherwise altered.

- That all products are correct, undamaged and have our seal.

Notify Customer Service for any damage or error with photos/videos within 3 days after receiving the package by WeChat or WhatsApp.

Any report after the above-mentioned deadline (3 days) will not be considered. For each declaration made, the Customer is solely responsible for the content of the declaration made.